Love the idea, but holy cow they are expensive for a fruit bouquet.
Very disappointed. I put my order in well in advance for Valentine's Day and my arrangement was not dropped off. I received a note on my door at noon, when I called the store I was told that the delivery would be attempted a second time and that deliveries would be until 9 pm. I am disappointed because I made arrangement in advanced, I received no call when no one was home, and I waited until 930pm with no call from the store. I was told by the store that if it doesn't make it to the house today then I can reschedule the delivery for another time. Thank you for ruining my surprise for my husband. And why would I reschedule an arrangement for another day of it was for Valentine's Day, so I was left looking stupid and empty handed on an important day. Thank you again edible arrangements and I think it's ridiculous that I can't even get my money back for the delivery or arrangement that was not delivered according to my request.
Never delivered. I guess I should have learned my lesson my lesson from last year when they delivered at nearly 9:00pm on Valentines Day. But, I thought I'd take my chances again. If "being busy" is their excuse that day, you would think that a company would prepare themselves and even though they are supposed to close at 7:00pm and still deliver up to 9:00pm, put someone on the phones to 9:00pm because people want to know where their stuff is...especially because your voicemail doesn't work even though you say to leave a message! I am sure one of two scenarios will be played out. One, the driver kept the product in his/her vehicle overnight and will deliver the next day. Wrong answer. Two, the store just couldn't fill the order and just didn't fill the need to call and tell me. Wrong answer. Either way, this particular Edible Arrangements store has to be the worse run operation I've experienced. I'm sure the corporate franchise office will be getting call.
It has been a frustrating experience like most I ordered well in advance of Valentine's Day and when I was told that I would be advised of its progress the only thing I know is that it was received at the store, no update on who made the order, when I tried to call customer service and asked for an agent they transferred me to the store and they had an answering machine that said leave a message with no option to do that. This was my first time ordering and it may be my last time.
This location is awful. I ordered the products well in advance for a Valentine's Day delivery. I can't tell you about the quality of the fruit because it was never delivered. They sure took my money though. They never called that day or the next to let me know what was going on. You can't call them because they have a recording that takes you to a "voicemail" that just disconnects and hangs up on you. I had to call corporate to get a refund, and that was even a process. Corporate attempted to make it right with a refund and a redelivery of my wife's items, but the franchise store refused and either offered a refund or a redelivery at a different date. Glad corporate could get a hold of them because I sure could not. To this date I still haven't heard from the store about goods that I ordered but were not delivered. Buyer beware. If this is for a special occasion, you probably won't get what your looking for here. They will take your money though. Thanks Edible Arrangements for a special Valentines Day for my wife.
Edible Arrangements is a US Florist based in Lawton, Oklahoma. Edible Arrangements is located at 2413 NW 67th Street, Suite E, Lawton Plaza, Lawton, OK 73505, USA.
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