Great Furniture shopping experience. Non-commission sales people. What you are looking for is not in stock? No problem. They have a great electronic catalog that is easy to navigate. Will definitely be back for any future furniture needs.
Best place around. Service is unbeatable.
Your mileage may vary. I did not have a good experience. I ordered a TV stand in mid July, knowing that it was back ordered 4-6 weeks. I paid full price knowing this. I had to call them 5 or 6 times to check on the status of it, and multiple times was told different stories about where my furniture was. They said certain parts of it were backordered...finally after FOUR MONTHS, I was told that they 'learned' that the company told them they had to order a minimum quantity of this TV stand before it would ship and it would be another two weeks. Why didn't they know that to begin with? Meanwhile, they've had my money for 4 months. The owner did give me a 10% discount after about 3 months of waiting when I was considering a refund--I decided to stick it out a little longer and was given a timeline. The timeline came and went with NO updates from the company. Finally, I decided to get my money back and have had trouble receiving the refund due to a credit card number change. The owner is involved and trying to get my money back. The owner has been apologetic and understanding in my frustration.
Good service and good prices.
We have purchased a whole house full of furniture from them. The customer service is excellent. Go see Dorenda Joiner for the absolute best customer service and support after the sale!
Darby S Big Furniture is a US Furniture Store based in Lawton, Oklahoma. Darby S Big Furniture is located at 6746 NW Cache Rd, Lawton, OK 73505, USA.
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