From my experience they will not honor their on-line coupons. Got a quote for a full install and tried to use the $500 off on-line coupon and they would not honor it. Tried to speak with owner and owner left message with office receptionist to tell me they did not want to do business with people like me. Please contact Better Business Bureau of Oklahoma if this happens to you. This could be a form of fraud under to right circumstances.
I was looking for hard wired electric heaters and Wichita Snider Mechanical was advertised above the search results. I thought they were from Wichita Falls Texas, so I didn't go in at first. After checking a few result pages, I checked their website out and found out they are from Lawton/Ft. Sill Oklahoma. Called and had a free estimate, Robby (the guy that came out) was so AWESOME and polite!! I didn't bother calling anyone else after that!! Had them out several times, (different techs) and got the work done quickly. ALL of the techs were like Robby, polite, friendly, happy, and cheerful!!! Rhonda in the office answering phone calls is GREAT to interact with as well!!! I'm NOT going to anyone else for my feature needs/work, being that Wichita Snider Mechanical has GOOD prices & craftsmanship and not just FRIENDLY people who love their job!!
Had them come out to take a look at the system. After arriving an hour late the worker seemed like he was brand new and didn't have a clue. He had to call his supervisor for help and it took an outrageous amount of time. In addition they wanted over $550 for what I came to find out was about a $300 repair. Customer service sucks and all they want to do is run up a bill on you. I would recommend looking elsewhere.
Wichita Snider Mechanical is the worst business I have ever dealt with. My home was built in 2011 and they put the unit that is in my house in. They refused to come out to my house after the one year warranty to look at my unit. Every summer we have had to pay to have someone come and look at our unit. Finally someone found the problem. The shrader valve was missing and cause my unit to leak. If they would have had put our unit in right the first time then it would have saved me and my husband a lot of time and money. I for one will not be using them and will not be recommending them to anyone. If giving them no stars was an option they would have any. WORST COMPANY EVER
Our AC stopped blowing cold air around noon. After an hour of trying to find the solution we finally called Wichita Snider Mechanical. They had very friendly people to talk to on the phone.They were able to see us that day and in fact were over here in 15 minutes. They sent over Ryan and he was wonderful. He quickly found out the problem and fixed it. It was the best experience I have had with a repair service company. I recommend and will use in the future.
Wichita Snider Mechanical is a US Plumber based in Lawton, Oklahoma. Wichita Snider Mechanical is located at 811 SE 3rd St, Lawton, OK 73501, USA.
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